  | |  EQUImeasure Mission Statement
Photography
Privacy Policy
Feedback Policy
Customer Testimonials
Customer Service
Colors
Prices
How to Order
Methods of Payment
Shipping
Out of Stock Items
Returns and Exchanges
Limited Warranty
Product Disclaimer
Web Site Agreement
| | The EQUImeasure Mission
EQUImeasure Incorporated's mission is to provide innovative, high-quality products that can improve the health and performance of equines and their companions. back to top | | Photography
The professional photography found in EQUImeasure Incorporated promotional materials is provided by the following: Linda Sherrill - Justus Photography 62890 Balk Road Sturgis, MI 49091 (616) 651-3635 sweau@msn.com www.arabiansites.com/equinephoto/justus.htm Pat Gordon 5640 SR 333 London, AR 72847 (501) 293-4642 MolliesRus@Arkansas.net back to top | | Privacy Policy
We respect your privacy. EQUImeasure Incorporated will not sell, exchange, or otherwise disclose Site Visitor identities or personal information to any outside party. EQUImeasure Incorporated may, for internal use only, analyze information about Customer demographics in any way that does not disclose individual Customer identities or personal information.
All personal payment information disclosed to EQUImeasure Incorporated during a sales transaction will remain with EQUImeasure Incorporated and WILL NOT BE sold, exchanged, or otherwise disclosed to any outside party. back to top | | Feedback Policy
Any and all text messages, postcards, email, letters, cards, ideas, photographs, and other items you submit to EQUImeasure Incorporated (collectively called "Comments") will become and remain property of EQUImeasure Incorporated. Any disclosure, submission, or offer of Comments will be understood as a transfer of global rights, ownership, or interest in all intellectual property in the Comments. EQUImeasure Incorporated will exclusively own all rights and interests of said Comments, and shall not be limited in any way to their use, commercial or non-commercial. EQUImeasure Incorporated is not obligated in any way to maintain Comments in confidence, to respond to, or to compensate a Site Visitor for any Comments submitted. Back to top | | Customer Testimonials
If you should submit Comments to EQUImeasure Incorporated in the form of a Product Testimonial, you may be asked for permission to use said Comments in EQUImeasure Incorporated advertising, information, and publicity. EQUImeasure Incorporated will not utilize your testimonial comments in any way until we have received a signed release form, sent by EQUImeasure Incorporated, returned by you.
EQUImeasure Incorporated reserves the right to use your first name and state of residence when identifying Comments on the Customer Testimonials page unless specifically requested otherwise. Back to top | | EQUImeasure Incorporated Customer Service
We at EQUImeasure believe it is a privilege to serve you, our customer. We promise to provide you extraordinary service throughout your purchase experience.
Your feedback and suggestions are truly appreciated. Service Representatives are available from 8:00-4:00 Mountain Time, Monday through Thursday to hear your thoughts and ideas. Please see the Contact Us page for contact information. Back to top | | Color of the mold may change from time to time depending on the manufacturer and may come in white, yellow or green.
Back to top | | Prices
EQUImeasure Incorporated product prices listed on this Site are available while supplies last and are subject to change without notice. All prices are quoted in U.S. dollars and are valid and effective as this currency only. Back to top | | How to Order
You can order EQUImeasure Incorporated products using any of the following methods: back to top | | Methods of Payment
EQUImeasure will accept American Express, Discover, MasterCard, and Discover credit cards, money orders, cashier's check, business check, and personal check from a United States bank.
A cashier's check or money order will ensure prompt shipment of your order.
Personal checks are only accepted if a name, address, phone number, driver's license ID and state of admission, and check number are located on the check. EQUImeasure Incorporated will not ship an order paid for by personal check until that check has cleared.
There will be no C.O.D.s.
Canadian Customers
To simplify the exchange on the dollar, please use an American Express, Discover, MasterCard, or Visa credit card , bank draft, or a Canadian Postal Money Order (payable in U.S. funds). Duties and Fees may be collected upon delivery.
Other Foreign Customers
You may pay in U.S. funds by International Money Order or bank draft drawn on a U.S. bank. American Express, Discover, MasterCard, and Visa are also accepted. Duties and Fees may be collected upon delivery.
Sales Tax
Wyoming residents must include 5% sales tax.
Back to top | | Shipping
Please call a Service Representative for available methods and prices. Continental U.S.and Canada
By default, orders will be shipped via UPS Ground and UPS Standard. UPS Next Day and Second Day Air services are also available.
Alaska, Hawaii, APO/FPO
By default, orders will be shipped via USPS Priority Mail. UPS Worldship Express service is also available.
All All Other Locations Worldwide
By default, orders will be shipped via USPS Global Express Mail. UPS WorldShip Express service is also available.
Back to top | | Out of Stock Items
EQUImeasure Incorporated may be temporarily out of stock on an item. If this happens, a Service Representative will contact you via telephone to inquire of your preference to:
- Wait for the back ordered item to become available, or
- Have your order cancelled.
Back to top | | Returns and Exchanges
There are no refunds on the EQUImeasure Kit.
back to top | | EQUImeasure Incorporated 30-Day Limited Warranty
This Warranty covers any defects or malfunctions in your new EQUImeasure Kit due to either a defect in materials or workmanship. EQUImeasure Incorporated represents that each EQUImeasure Kit is new from the factory and that there will be no defects in materials or workmanship.
This Warranty begins on the date of shipment of the EQUImeasure Kit to the Direct Customer and continues for (30) thirty days.
If an EQUImeasure Kit fails to function properly when used as directed, due to either a defect in materials or workmanship, the Kit will be inspected by EQUImeasure Incorporated upon return of the product by the Customer. If EQUImeasure Incorporated determines that the EQUImeasure Kit did fail due to a defect in materials or workmanship, EQUImeasure Incorporated will exchange the Kit at the option and expense of EQUImeasure Incorporated.
Products with defects caused by accidental damage, misuse, modifications, negligence, failure to read and adhere to directions, and other causes beyond the control of EQUImeasure Incorporated ARE NOT covered by this policy. EQUImeasure Incorporated reserves a right of final determination of EQUImeasure Kit failure, be it a factory defect or a Customer-induced defect.
A Direct Customer must obtain a Return Merchandise Authorization (RMA) number from EQUImeasure Incorporated prior to returning an EQUImeasure Kit for exchange. Return shipment of an EQUImeasure Kit suspected of factory defect shall be at the Customer's sole expense. EQUImeasure Incorporated is not responsible for any package lost or damaged during shipping.
If an EQUImeasure Kit is determined to be factory defective, EQUImeasure Incorporated will credit the Customer's cost of return UPS ground shipping and ship a new EQUImeasure Kit within (5) five business days of receiving the defective product. The exchanged EQUImeasure Kit will be warranted for the full (30) days effective as of the date the exchanged Kit is shipped. This Warranty extends to EQUImeasure Incorporated's direct customers only and is not assignable or transferable.
ANY EXPRESS WARRANTY NOT PROVIDED IN THIS WARRANTY DOCUMENT, AND ANY REMEDY FOR BREACH OF CONTRACT, BUT FOR THIS PROVISION, WHICH MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, IS EXCLUDED AND DISCLAIMED. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSED ARE EXPRESSLY LIMITED TO A TERM OF (30) THIRTY DAYS BEGINNING ON THE DATE OF SHIPMENT. Back to top | | Product Disclaimer
EQUImeasure Incorporated, its office-bearers, committee-persons, members and servants or agents are absolved from all liability howsoever arising from damage or injury caused from the use of EQUImeasure Incorporated Products. Customers agree to defend and indemnify EQUImeasure Incorporated harmless from and against any and all damages, claims, costs, and other expenses arising from or related to their use of the Product(s).
For Customer and equine safety, as well as best Product results, all labels and directions must be heeded and followed. No EQUImeasure Incorporated employee is authorized to offer information that deviates from official EQUImeasure directions and labels. Back to top | | EQUImeasure Web Site Agreement
EQUImeasure Incorporated reserves the right to alter the rules directing use of this Site. EQUImeasure Incorporated also maintains the right to alter the look and content of this Site, including changing, moving, deleting, and/or adding components.
No responsibility is claimed by EQUImeasure Incorporated for the misuse of products or methods of use described on this Site. Information on this Site is intended to be accurate and correct, but Site Visitors should use their best judgment concerning any information or product offered on this Site.
Web Site Contents
All contents including logos, graphic images, designs, patterns, photos, audio, video, text, and any other components that are included in this Site (known collectively as "Site Contents") are trademarks, copyrights, and/or intellectual property owned and controlled by of EQUImeasure Incorporated.
These Site Contents are intended solely for the personal non-commercial use by Site Visitors. Site Visitors are granted permission by EQUImeasure Incorporated to download Site Contents for personal informational use only. Site Visitors will not gain any right, ownership, or interest as a result of downloading, copying, or using in any other way these Site Contents. Site Visitors MAY NOT transmit, publish, display, reproduce, modify, develop creative works from, sell, trade, or participate in the exploit in any way of these Site Contents.
Site Visitor Privacy
EQUImeasure Incorporated respects Site Visitor privacy. The company will not sell, exchange, or otherwise disclose Site Visitor identities or personal information to any outside party. EQUImeasure Incorporated may, for internal use only, analyze information about Customer demographics in any way that does not disclose individual Customer identities or personal information.
All personal payment information disclosed to EQUImeasure Incorporated during a sales transaction will remain with EQUImeasure Incorporated and WILL NOT BE sold, exchanged, or otherwise disclosed to any outside party.
Secure Online Ordering
EQUImeasure Incorporated's e-commerce solution for this Site uses Secured by thawte software with a Secure Socket Layer (SSL) to ensure security in online orders.
Site Feedback
Any and all text messages, postcards, email, letters, cards, ideas, photographs, and other submissions to EQUImeasure Incorporated by or because of this Site (collectively called "Comments") will become and remain the property of EQUImeasure Incorporated. Any disclosure, submission, or offer of Comments will be understood as a transfer of global rights, ownership, or interest in all intellectual property in the Comments. EQUImeasure Incorporated will exclusively own all rights and interests of said Comments, and shall not be limited in any way to their use, commercial or non-commercial. EQUImeasure Incorporated is not obligated in any way to maintain Comments in confidence, to respond to, or to compensate a Site Visitor for any Comments submitted.
Site Visitors agree that no Comments they offer to EQUImeasure Incorporated will violate or infringe upon a right of any third party, including personal or commercial trademark, copyright, privacy or any other right. Site Visitors also agree that no Comments submitted to EQUImeasure Incorporated will contain obscene, libelous, illegal, or otherwise abusive content. Site Visitors are and shall remain solely responsible for their Comments to EQUImeasure Incorporated.
Prices
EQUImeasure Incorporated product prices listed on this Site are available while supplies last and are subject to change without notice. All prices are quoted in U.S. dollars and are valid and effective as this currency only.
Colors
Colors may vary from the manufacturer. We use white, yellow and green.
Links to other Web Sites and Service Providers
Availability and content of all Web Sites, as well as Service and Product Providers linked to by this Site are not controlled by EQUImeasure Incorporated. Concerns about Linked Sites and Providers should be directed to those external Sites and Providers.
Site Disclaimer
The Contents of this Site and the Site itself are offered on an "As is" basis without guarantees of any kind, expressed or implied, of fitness for a particular purpose. EQUImeasure Incorporated, its office-bearers, committee-persons, members and servants or agents are absolved from all liability howsoever arising from damage or injury caused from the use of EQUImeasure Incorporated Products and/or this Site. Customers agree to defend and indemnify EQUImeasure Incorporated harmless from and against any and all damages, claims, costs, and other expenses arising from or related to their use of EQUImeasure Product(s) and/or this Site.
The information and descriptions contained on the Site are not intended to be complete descriptions of all terms, exclusions, and conditions applicable to the products, but are provided solely for general informational purposes.
Termination of Site Use Agreement
The rules on this Site are effective unless and until terminated by EQUImeasure Incorporated or a Site Visitor. Site Visitors may terminate this Agreement at any time and without notice. Upon a Site Visitor‚s termination of this Agreement, that Site Visitor must immediately destroy all Content obtained from this Site, as well as all copies of such Content, whether made under the terms of this Agreement or otherwise. EQUImeasure Incorporated may terminate this Agreement at any time and without notice, denying a Site Visitor access to the Site if the company believes the Site Visitor has failed to comply with any term or provision of the Site rules.
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